Privacy Policy of vv33 — Your Data Protected

At vv33, your personal data is handled with respect, transparency, and full compliance with the LGPD. Here you'll understand exactly what we collect, why we collect it, and how you stay in control of your information.

Last updated: June 2026 · Version 2.4

What You Need to Know First

The six key points on how vv33 protects your privacy on a day-to-day basis.

Full LGPD Compliance

Vv33 operates in compliance with the General Personal Data Protection Law (Law No. 13.709/2018). All processes involving the collection, storage, and use of your data follow Brazilian legal requirements, with a defined legal basis for each type of data processing carried out.

End-to-End Encryption

All communication between your device and vv33's servers is protected by TLS encryption. Sensitive data such as CPF, banking details, and transaction history are stored with additional encryption at rest, inaccessible without multi-factor authentication.

Your Data Is Never Sold

Vv33 never sells, rents, or shares your personal data with third parties for commercial or advertising purposes. Data is only shared with operational technical partners — such as Pix processors and game providers — and strictly to the extent necessary for the service to function.

You Control Your Data

At any time, you can access, correct, port, or request the deletion of your personal data through vv33 support. The process is straightforward — simply send an email to suporte@vv33.click with your request, and we'll respond within 15 business days.

Data Stored in Brazil

Personal data of vv33's Brazilian users is stored primarily on servers located in Brazil or in countries with a level of data protection equivalent to Brazil's, as required by the LGPD. No data is transferred to jurisdictions without adequate protection agreements.

Incident Notification

If vv33 identifies any security incident that may affect your personal data, you will be notified by email within the timeframe required by the LGPD, with a clear description of what occurred, the data involved, and the steps taken to address the situation.

Your Rights as a Data Subject

The LGPD gives you clear rights over your data. vv33 makes it easy to exercise every one of them.

Access

You may request a copy of all personal data vv33 holds about you at any time — including registration history, bets, deposits, withdrawals, and communications with support.

Correction

If any of your registered details are incorrect or out of date — name, address, phone number, email — you can request a correction directly in your account dashboard or through support, at no cost and with no red tape.

Deletion

You may request the deletion of your personal data from vv33. Full deletion takes place after account closure and once mandatory legal retention periods have been met (such as financial records required by law).

Portability

You may receive your personal data in a structured, machine-readable format for transfer to another service. Requests are fulfilled within 15 business days via suporte@vv33.click.

Consent Withdrawal

For processing based on your consent — such as receiving marketing communications — you may withdraw that consent at any time in your account preferences or through support, without affecting any other services you use.

Data Sharing Information

You can request the full list of partners and third parties with whom vv33 has shared your data, along with the specific purpose of each share, at any time through Portuguese-language support.

What Data vv33 Collects and Why

Full transparency: every category of data collected, its purpose, and the legal basis that authorizes its processing.

Data Category Purpose Legal Basis (LGPD)
Full name and CPF Identity verification, fraud prevention, and compliance with legal obligations Legal Obligation
Date of birth Age verification (18+) required by law to place bets Legal Obligation
Email address Account communications, registration confirmation, security notifications, and — with your consent — promotions Contract Performance
Mobile phone number Two-factor authentication, registration verification, and urgent security communications Contract Performance
Pix key and banking details Processing deposits and withdrawals exclusively for the account holder Contract Performance
Betting and transaction history Account operation, anti-money laundering, and regulatory compliance Legal Obligation
IP address and device data Account security, detection of unauthorized access, and fraud prevention Legitimate Interest
Browsing and session data Improving user experience, fixing technical errors, and analyzing platform performance Consent
Identity documents (KYC) Identity verification for withdrawals above defined limits and compliance with anti-money laundering regulations Legal Obligation
Communication preferences Promotion personalization and delivery of relevant offers based on user profile (only with express consent) Consent
1
Who We Are and What Our Role Is

Vv33 is a Sports Betting and online casino platform designed exclusively for the Brazilian market, accessible at vv33.click. For the purposes of the General Personal Data Protection Law (LGPD — Law No. 13.709/2018), vv33 acts as data controller of its users — meaning we are the ones who determine the purpose and means of processing your information.

This Privacy Policy describes how vv33 collects, uses, stores, protects, and may share your personal data. It applies to all registered users of the platform, visitors to the site, and anyone who interacts with our Sports Betting services — Brasileirão Série A, Copa do Brasil, Libertadores, MMA and UFC — live casino, poker, roulette, slots, and crash games.

When you create an account on vv33, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of it, you should not use our services.

2
What Personal Data We Collect

Vv33 collects personal data in the following situations:

At the time of registration:

  • Full name as it appears on your identity document;
  • CPF (Cadastro de Pessoa Física);
  • Date of birth;
  • Email address;
  • Mobile number with Brazilian area code (DDD);
  • Residential address (requested during identity verification).

At the time of platform use:

  • Full betting history, including amounts, markets, events, and outcomes;
  • Deposit and withdrawal history, including payment methods used (Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, TED bank transfer);
  • Pix keys and banking details registered for withdrawals;
  • Session data: IP address, device type, browser, operating system, and access timestamps;
  • User support interaction logs.

During identity verification (KYC):

  • Copy of a government-issued ID (RG, CNH, or passport);
  • Proof of address;
  • Selfie for identity confirmation, where applicable.

Data we do not collect: vv33 does not collect health data, data regarding sexual orientation or political views, biometric data beyond what is necessary for identity verification, or any sensitive data category beyond what is legally required for fraud prevention.

3
How We Use Your Data

Data collected by vv33 is used exclusively for the following purposes:

  • Account operation: creation, maintenance, and authentication of your account on the platform;
  • Financial processing: processing deposits via Pix, boleto bancário, card, and other available payment methods, as well as handling withdrawals;
  • Identity verification: age verification and CPF validation to comply with Brazilian legal requirements;
  • Fraud prevention: identifying suspicious activity, multiple accounts, and money laundering attempts;
  • Legal obligations compliance: maintaining financial records as required by Brazilian law and Central Bank regulations;
  • User support: handling questions, complaints, and requests submitted via the platform's email or chat;
  • Service communications: account notifications, security updates, transaction confirmations, and notices about platform changes;
  • Marketing communications (only with your express consent): betting promotions, odds boosts for Brasileirão, Copa do Brasil, or special MMA and UFC events.

Vv33 never uses your data to build psychological profiles, sell targeted advertising to third parties, or share information with external advertisers. Any marketing we conduct relates exclusively to our own services and only reaches users who have consented to that type of communication.

4
Data Sharing with Third Parties

Vv33 shares personal data only in the situations listed below, always with the minimum necessary disclosure:

  • Payment processors: data required to process Pix, boleto bancário, credit/debit card, and other Brazilian payment methods is shared with the respective payment providers under confidentiality and data security agreements;
  • Casino game providers: providers of slots, live casino, crash games, and other games receive an anonymous session identifier for gameplay purposes — never your full name, CPF, or financial details;
  • Identity verification (KYC) providers: technical partners assisting with document validation receive only the data strictly necessary for verification, under data processing agreements compliant with the LGPD;
  • Public authorities: when required by court order, request from a competent regulatory authority, or legal obligation — such as requests from the Banco Central do Brasil, Receita Federal, or COAF (Conselho de Controle de Atividades Financeiras);
  • Auditors and legal advisors: in specific situations involving internal audits, legal disputes, or legal counsel, under strict confidentiality obligations.

What we never do: vv33 never sells, rents, exchanges, or transfers your personal data to marketing companies, data brokers, advertising networks, or any third party for commercial purposes unrelated to the operation of our services.

5
How Long We Keep Your Data

Vv33 retains your personal data for as long as necessary to fulfill the purposes described in this policy, in accordance with the minimum retention periods established by Brazilian law:

  • Registration and identity data: retained for the duration of the account and for up to 5 years after closure, in accordance with anti-money laundering requirements (Law No. 9,613/1998);
  • Financial records (deposits, withdrawals, bets): retained for up to 10 years after the transaction, in accordance with tax obligations and Banco Central do Brasil requirements;
  • Security and access logs: retained for up to 6 months, with possible extension if a fraud investigation is ongoing;
  • Customer support data: retained for up to 2 years after the interaction is closed;
  • Marketing data (with consent): retained until consent is withdrawn by the user, with deletion completed within 30 days of the request.

Once retention periods expire, data is securely deleted or permanently anonymized so that the original data subject can no longer be identified.

6
How We Protect Your Data

Vv33 implements robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:

  • TLS Encryption: all communication between your device and vv33's servers is encrypted using an up-to-date TLS protocol;
  • Encryption at rest: sensitive data — CPF, banking details, KYC documents — is stored encrypted on our servers;
  • Access control: only staff with a justified operational need are granted access to users' personal data, with access logs audited on a regular basis;
  • Two-factor authentication: available and recommended for all users; mandatory for internal administrative access;
  • Penetration testing: vv33's infrastructure undergoes regular security testing by specialized external teams;
  • Ongoing monitoring: anomaly detection systems operate 24 hours a day to identify suspicious access attempts and intrusion attempts in real time.

Your responsibility: Your account security also depends on your own practices. Use a strong password, enable two-factor authentication, and never share your credentials with anyone — including vv33 support agents, who will never ask for your password.

7
Cookies and Tracking Technologies

Vv33 uses cookies and similar technologies to improve your experience on the platform. The types of cookies used are:

  • Essential cookies: required for the platform's basic operation — session authentication, language preferences, and security. They cannot be disabled without compromising your use of the service;
  • Performance cookies: collect anonymous data on how users navigate the platform in order to identify technical issues and improve the experience. They do not identify individual users;
  • Functional cookies: remember your betting preferences, favorites, and account settings to streamline access in future sessions;
  • Analytical cookies: used to understand aggregate platform usage patterns. Activated only with your consent.

You can manage your cookie preferences in your browser settings. Blocking essential cookies may prevent the vv33 platform from functioning correctly.

Third-party cookies: Game providers integrated with vv33 may use their own cookies for game functionality. Please refer to each provider's individual privacy policy for more information about those cookies.

8
Protection of Users Under 18

Vv33 is a platform exclusively for adults aged 18 and over. We do not knowingly collect personal data from minors, and all registration processes include date-of-birth verification.

If we identify that an account was created by someone under 18, we will take the following steps immediately:

  • Account closure without prior notice;
  • Deletion of all personal data collected, within the limits permitted by legal retention obligations;
  • Refund of any remaining real-money balance to the original deposit method;
  • Notification to the relevant authorities when required by law.

If you become aware that a minor is using the vv33 platform, please notify us immediately at suporte@vv33.click.

9
International Data Transfers

Vv33 prioritizes storing Brazilian users' data on servers located in Brazil. In specific situations, it may be necessary to transfer data to servers in other countries — such as when international casino game providers are integrated into the platform.

When such a transfer occurs, vv33 ensures that:

  • The destination country offers a level of data protection equivalent to that required by the LGPD, or
  • Standard contractual clauses for data protection have been agreed upon with the data recipient, or
  • The data subject has been informed and has given specific consent for the international transfer.

Vv33 does not transfer user data to jurisdictions without adequate protection guarantees, in line with the guidelines of Brazil's National Data Protection Authority (ANPD).

10
How to Exercise Your Rights

To exercise any of the rights guaranteed by the LGPD as described in this policy, contact vv33 through the channels below:

  • Email: suporte@vv33.click — with the subject line "LGPD Rights Request";
  • Live chat: available 24 hours a day in your account dashboard;
  • Account dashboard: history download options and consent management available directly in your settings.

To protect the security of your request, please submit it from the email address registered to your vv33 account. We may ask you to confirm your identity before processing sensitive requests such as data deletion or portability.

Response times:

  • Access and correction requests: up to 15 business days;
  • Deletion and portability requests: up to 15 business days, extendable to 30 days in complex cases;
  • Marketing consent withdrawal: up to 5 business days.

ANPD complaints: If you believe your rights have not been properly addressed by vv33, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) through the gov.br/anpd portal.

11
Changes to This Policy

Vv33 may update this Privacy Policy periodically to reflect changes in Brazilian legislation, data processing practices, or the services offered. When significant changes are made:

  • The updated version will be published at vv33.click/privacy-policy with the effective date clearly displayed at the top of the page;
  • Registered users will be notified by email at least 7 days in advance of any changes that materially affect their rights;
  • For changes resulting from updates to applicable law, notification will be provided as soon as possible after the official publication of the new regulation.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms. If you do not agree with the changes, you may close your account before the effective date.

12
Contact, DPO and Data Officer

Vv33 has appointed a Data Protection Officer (DPO) as required by the LGPD for organizations that process personal data at scale. The DPO is the official point of contact for communications with the ANPD and for the exercise of data subject rights.

To contact vv33's DPO or for any privacy and data protection inquiries:

  • DPO Email: privacidade@vv33.click
  • General support email: suporte@vv33.click
  • Recommended subject line: "Data Protection — [describe your request]"
  • Language: Portuguese only
  • Initial response time: up to 3 business days

All communications with vv33's DPO are confidential and handled with priority. If you prefer to use the platform's live chat for general privacy questions, our Portuguese-speaking agents can direct your request to the appropriate channel.

About Cookies on vv33

How cookies work in practice when you access the platform.

Essential Cookies

They keep you logged in and ensure the platform runs smoothly. They do not require consent and store only what is necessary for the session.

Performance Cookies

They identify slow or error-prone pages so our team can fix them. The data is aggregated and anonymized — it does not identify you individually.

Preference Cookies

They remember your favorite bets, display preferences, and account settings so you don't have to reconfigure everything each time you log in.

Analytical Cookies

Used with your consent to understand how Brasileirão and Copa do Brasil are browsed on the platform. You can decline these in your browser settings.

Why User Privacy is a Priority at vv33

When you bet on the Brasileirão or the UFC on vv33 and make a deposit via Pix, you are entrusting sensitive personal and financial data to a digital platform. That trust is not something we take lightly — and vv33 takes it seriously in ways that go beyond formal LGPD compliance.

Brazil's data protection law is among the strictest in the world when it comes to individual rights. But legal compliance is the baseline. What sets vv33's approach apart is the principle of data minimization: we collect nothing beyond what is strictly necessary to operate the service and meet legal obligations. There is no hidden section in our systems where we stockpile data about your habits to sell to advertisers.

This is especially important when it comes to your betting history. Knowing that you bet on Flamengo every week or that you prefer high-volatility slots is the kind of information that, in the wrong hands, could be used to manipulate your experience in ways that wouldn't serve your interests. At vv33, that data exists so your history is available to you and so we can detect patterns of compulsive gambling — never to build consumer profiles for third parties.

Pix transformed the way Brazilians handle digital payments, creating an environment where instant transfers are simply the norm. That's convenient — but it also means the banking details linked to betting platform accounts deserve the same level of protection a traditional bank would apply. vv33 keeps users' Pix keys and banking data under robust encryption, accessible only to automated processing systems, not to human analysts who could potentially misuse that information.

Another important point for Brazilian bettors is the KYC process — identity verification. Many platforms ask for documents at the worst possible moment: when you try to withdraw and find out you need to submit your ID, a selfie, and proof of address before the withdrawal can be released. At vv33, the verification process is requested progressively and always with clear communication about why it's needed. The goal is to protect withdrawals above certain amounts — not to create unnecessary red tape that delays access to your winnings.

The LGPD grants you the right to have your data deleted, but it is important to understand the practical limits of that right in the context of a betting platform. Financial records must be kept for years as required by the Banco Central and the Receita Federal. This is not an excuse for vv33 to hold on to everything indefinitely — it is a legal obligation that no financial platform can opt out of. What vv33 does is ensure that once those mandatory retention periods have passed, your data is permanently deleted or irreversibly anonymized.

If you have any questions about how your data is handled at vv33, don't wait for a problem to reach out. Portuguese-language support is available 24 hours a day, and the platform's DPO responds to formal requests within 3 business days. Transparency isn't just a word in our policy — it's the standard by which we expect to be judged for what we do with the information you entrust to vv33.

Your Data Protected. Now Bet with Confidence at vv33.

Create your account, deposit via Pix, and bet on the Brasileirão or the Copa do Brasil with the platform that takes your privacy seriously.

Full LGPD compliance End-to-end encryption Data never sold 24h Portuguese-language support

+18 · Play responsibly · Terms and conditions apply

Privacy Questions

To exercise your rights of access, correction, portability, or deletion of personal data at vv33, please contact us at privacidade@vv33.click or through general support at suporte@vv33.click. The response time is up to 15 business days for most requests. This policy may be updated — always check the latest version at vv33.click/privacy-policy.

Play Responsibly

Betting is entertainment. Outcomes are unpredictable, and no strategy guarantees consistent profit. Never bet more than you can afford to lose. vv33 offers self-exclusion tools, deposit limits, and a full betting history in your account dashboard. If you feel betting is affecting your financial or personal life, visit our Responsible Gambling or call CVV: 188 (available 24h). Prohibited for users under 18.

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